Added group members going to the wrong user group

  • Paul Adams
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1 week 4 hours ago #122155 by Paul Adams
Hi,

On my website, I am using docman and when new users sign up, they are added to the bronze group so they can access the documents (see attached pic).

I set up group memberships and put the group admin user group as a child of the bronze group so the admins can access the documents as well.

So far so good...

However, when the group admin adds a new member. The new member is assigned to the registered user group. I would like new group members to be added to the bronze user group. How do I do this?

Thanks

Paul
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1 week 3 hours ago #122157 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Added group members going to the wrong user group
Hi Paul

Unless there is something wrong with the setting, group members should be assigned to same user group with group admin

You can submit a support ticket sending us super admin account of your site, tell us ID of the subscription plan which has group membership feature enabled so that we can check it

Tuan

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