New version has bugs

  • Adrian Arnold
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5 years 4 weeks ago #123494 by Adrian Arnold
New version has bugs was created by Adrian Arnold
Hi Team , I have updated to the latest version of membership pro and Joomla 3.9.4 and the mapped fields from Community Builder and visa versa are no longer populating in MP.
If I update a mapped field in CB it used to update in MP and the other way around.
We use CB for lists and filtering financial and different member statuses and member types. . If MP had a multi purpose list structure that we could elect which fields are shown and have an ACL structure to who could see it and be able to export and or print it, then we wouldn't need CB.
Also we have Prospective members that are valid for 6 months and pay $5. When they qualify to be a full member they have a Senior membership and pay $40. We are unable to delete the prospective membership subscription from either the back or front end with superuser privileges. The error is --Duplicate entry '453-9' for key 'PRIMARY'--. This is a bug I guess. It is smack in the middle of our updating subscriptions and with 250 members updating their subscription right now, we are getting very frustrated. Please help ASAP. Cheers Adrian

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5 years 4 weeks ago #123495 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic New version has bugs
Hi Adrian

Base on the issue you described, look like there is something wrong with your site database for some reasons (it's not causing by upgrading to latest version, I believe)

To solve this issue, please submit a support ticket sending us:
- Super admin account of the site
- Tell us ID of the record which you are trying to delete and get that error
- Access to your site database via phpmyadmin

We are going to check to see why the issue happens and get it sorted

Tuan

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  • Adrian Arnold
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5 years 4 weeks ago #123496 by Adrian Arnold
Replied by Adrian Arnold on topic New version has bugs
Hi where are you , I need to allow you via the geo blocker for your country

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5 years 4 weeks ago #123497 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic New version has bugs
Hello Adrian

I'm from Vietnam

Tuan

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