I have membership plans on automatic recurring subcriptions. I would like to send a reminder that a recurring payment will be taken in 7 days. Am I correct in assuming that all I need to do is create one reminder message to send 7 days before the renewal expires? Just want to check as the recurring subscriptions actually don't expire.
Yes. That's correct. Just configure the plan to send reminder 7 days before the renewal expires and it will be sent properly. In this case, actually, the system will send reminder emails 7 days before the recurring payment happen (the renewal happens)
In short, that setting is correct for your requirement
Thanks for the answer. I had one more question. If a customer cancels their recurring subscription and the membership exires and later they want to rejoin. How do would they do that? Do they have to rejoin and create a new user or could they do so from their profile?