recurring payement error

  • Frédéric Bianchi
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1 week 5 days ago #129418 by Frédéric Bianchi
recurring payement error was created by Frédéric Bianchi
Hello,
How does this work if a payment is refused by the customer's bank, as a recurring payment, by Stripe? Is there an error message? How to make the payment again?

Regards,
Frédéric

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1 week 5 days ago #129427 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic recurring payement error
Hi Frédéric

Nothing will happen as that part is handled by Stripe. If no payment is received, the user subscription will be expired.

I don't know how Stripe allows making payment again. If Stripe does not allow that, the only way is that the subscriber subscribes for the plan again on your site

Tuan

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1 week 5 days ago #129434 by Frédéric Bianchi
Replied by Frédéric Bianchi on topic recurring payement error
OK, but it dosent return an error message, for example "payement error" ?
I say this because in my old system of membership, when a payement faild, i have an error subscription message, so i know that the payment dosent work.

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1 week 4 days ago - 1 week 4 days ago #129450 by Frédéric Bianchi
Replied by Frédéric Bianchi on topic recurring payement error
hello again, dont worry, i have find this on the web : cashnotify.com/
Just perfect to be notified :)
Last edit: 1 week 4 days ago by Frédéric Bianchi.

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1 week 4 days ago #129459 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic recurring payement error
Go for it :)

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