User deactivated after password reset request - Joomla or Membership pro ?

  • Benoit de Mulder
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1 week 2 days ago #129527 by Benoit de Mulder
Hi,

When a user request a password reset, his account is deactivated until a password reset, I googled the issue and could not pinpoint it to Joomla. I would like to check if this issue is coming from Membership pro or no. If yes, is there a way to stop this behavior?

Thank you

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1 week 2 days ago #129531 by Tuan Pham Ngoc
Hello

The reset password process is handled completely by Joomla, not by Membership Pro

So this is a Joomla behavior and not related to Membership Pro

Tuan

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