Email from membership pro stop working but still works with other component

  • az az
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1 week 2 days ago #129991 by az az
Hello,

Since now few upgrade of membership pro (around 21 October 2019) I don't receive anymore any mail when a customer purchase a plan, more important, the customer don't receive also any email abut his purchase and instructions associated

I still receive email from my website (contact or pm for example), so it means my website is able to send email.

What's is going wrong ?

best regards

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1 week 2 days ago #129999 by Tuan Pham Ngoc
Hello

I'm unsure. Maybe there is something wrong with Mail settings on your site

Please submit a support ticket sending us:

- Super admin account
- Link to subscription form

We are going to check to see what's wrong and get it sorted

Regards,

Tuan

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1 week 1 day ago #130034 by az az

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1 week 1 day ago #130041 by Tuan Pham Ngoc
OK. We will check and reply you via support ticket

Regards,

Tuan

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