I have plans that are "standard" non-Recurring Subscriptions with an expiry date of 31/12/2019
Expiry notices have already been sent out (but I'm not sure if they have gone to all subscribers - because they have various initial subscription dates (?) - How do I find out if all subscribers have been told that there subscription has expired?
The client now wants the subscriptions plans to be automatically renewed.
What will happen if I simply change a plan to a Recurring Subscription?
- Will OSM automatically extend the expiry dates (for those who didn't do it themselves (renew) already?
- Will any e-mails be sent to tell people to pay? (They are off-line payment subscriptions)
Is there a way to update the database to move people onto the recurring plan?
- I already have people who have renewed their subscription - and I haven't changed it to "recurring" yet.
When you say "Only new subscriptions (subscribe after you change the plan to recurring) will be recurring subscription (mean automatic renewal)" does this also include those who renew their expired subscriptions?
(These are not strictly "new" subscribers)
No, there is not a away to do that. If you have users already renewed the subscription, I believe it's because they renewed the subscription manually (logged in to your site, then renew the subscription, not automatic renewal)