expiry date issues

  • Jasraj
  • Topic Author
  • Offline
  • New Member
  • New Member
More
4 years 2 months ago #131409 by Jasraj
expiry date issues was created by Jasraj
hi MP team

club membership has a set expiry date 31/5/xxxx as this is how the club operates its year to year competition 1/6/xxxx to 31/5/(xxxx+1)

i have set that as the expiry date and each year i adjust the year, so this year expiry is 31/5/2020

i have set membership length as 12 months

however people doing renewals are showing as receiving full 12 months not to the expiry date .

cheers

b

Please Log in or Create an account to join the conversation.

More
4 years 2 months ago #131425 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic expiry date issues
Hello

You should set Subscription Length to 1 Year instead of 12 Months

Please try to make that change, then check it again and let us know if you need more assist

Regards,

Tuan

Please Log in or Create an account to join the conversation.