Renew Options cannot be saved

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7 years 4 weeks ago #96358 by mcitc-group
Renew Options cannot be saved was created by mcitc-group
Try to set Renew Options on each three plans.
Unfortunately, after saving the fields are go empty (as default).
Any help will be really appreciated.

Thanks for support.
Marius

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7 years 4 weeks ago #96370 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Renew Options cannot be saved
Hello Marius

There must be something special on your site causing the issue. Please submit a support ticket sending us super admin account of your site, we are going to check to see why the issue happens and get it sorted for you

Regards,

Tuan

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7 years 3 weeks ago #96737 by mcitc-group
Replied by mcitc-group on topic Renew Options cannot be saved
Dear Mr. Tuan,

Due to the strict security rules, we will need to have your IP and email address to not bounce you back from the back-end.
Upon having your IP and email address a temp account will be created and username & pass will be sent to you.

Thank you for your support.
Mark W.

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7 years 3 weeks ago #96750 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Renew Options cannot be saved
Hello Mark

Please go to www.joomdonation.com/support-tickets.html , submit a support ticket and I will give you the requested information

Tuan

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