error on membership processing

  • Sarah Cooper
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6 years 11 months ago #97833 by Sarah Cooper
error on membership processing was created by Sarah Cooper
Hi there,

I am recieving an error message in membership pro.
Donations are still working ok though.

Error: Test Customer ID used on Live Gateway. Please update to your live customer ID and try again.

Thanks,

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6 years 11 months ago #97846 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic error on membership processing
Hello Sarah

Go to Membership Pro -> Payment Plugins, click on the payment plugin you are using, make sure you enter valid parameters

After that, check it again, it should work as expected. The error message indicate that you set the payment plugin to Live Mode but still using Sandbox account

Tuan

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