Manual Update - correct steps?

  • vthomas
  • Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
6 years 3 months ago - 6 years 3 months ago #108422 by vthomas
Manual Update - correct steps? was created by vthomas
What is the process for manual update? I am unzipping file then trying to install: com_osmembership.zip
Is that the correct file to upload for the update?

For some reason, one of my sites will not update via Joomla update feature. I get these errors:
Warning: Update path does not exist.
Message: Error updating COM_INSTALLER_TYPE_TYPE_.


I tried to update manually, but got this error:
There was an error uploading this file to the server. Unable to find install package

Now, the Joomla update worked just fine on another site, so I know this isn't the update package. I did confirm the download ID was correct.
Last edit: 6 years 3 months ago by vthomas.

Please Log in or Create an account to join the conversation.

  • Tuan Pham Ngoc
  • Away
  • Administrator
  • Administrator
More
6 years 3 months ago #108537 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Manual Update - correct steps?
Correct step would be go to Extensions -> Manage -> Install, click on Or browse for file to select the com_osmembership.zip package to install and it should work well

If it doesn't, I guess there is permission issue with installation on your site, so maybe you could not install other extensions as well

Regards,

Tuan

Please Log in or Create an account to join the conversation.

  • vthomas
  • Topic Author
  • Offline
  • Senior Member
  • Senior Member
More
6 years 3 months ago #108557 by vthomas
Replied by vthomas on topic Manual Update - correct steps?
Thank you for confirming I was trying to upload the correct file.
In this case, I think what happened was related to the server account being at the size limit. I did check/fix permissions via Admin Tools and that did not fix. So, I check the server account and saw it was at the size limit (not my server, I don't get notifications). I deleted some old backups to fix that ... then the software update worked as expected.
Thank you, Vicky

Please Log in or Create an account to join the conversation.

  • Tuan Pham Ngoc
  • Away
  • Administrator
  • Administrator
More
6 years 3 months ago #108589 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Manual Update - correct steps?
Great. Happy to hear that it is working OK now

Regards,

Tuan

Please Log in or Create an account to join the conversation.