Auto renew email

  • Paul Adams
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
5 years 2 months ago #122313 by Paul Adams
Auto renew email was created by Paul Adams
Hi,

When a customer has a recurring membership, are they sent an email when a new payment has been taken? If so, where would I find the email template.

Thanks

Paul

Please Log in or Create an account to join the conversation.

More
5 years 2 months ago #122316 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Auto renew email
Hi Paul

Yes. There will be renewal email sent, same as manual renewal. You can go to Membership Pro -> Emails & Messages, look at Renewal Messages tab and change the email messages if you want

Tuan

Please Log in or Create an account to join the conversation.

  • Paul Adams
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
5 years 2 months ago #122348 by Paul Adams
Replied by Paul Adams on topic Auto renew email
Thanks

Please Log in or Create an account to join the conversation.

More
5 years 2 months ago #122349 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Auto renew email
You're welcome. Please continue setting up the extension and if you have any questions, please don't hesitate to ask

Tuan

Please Log in or Create an account to join the conversation.

More
4 years 10 months ago #126079 by Meagan Hooper
Replied by Meagan Hooper on topic Auto renew email
In that section you can only edit the text that appears in the subject and body sections. Where can we edit the actual template itself, i.e.. background color, default font, etc. ?

Please Log in or Create an account to join the conversation.

More
4 years 10 months ago #126085 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Auto renew email
Hi Meagan

If you want to change it, please look at the file components/com_osmembership/view/emailtemplates/tmpl/container.php and do necessary modificatio

Once the modification is done, you should move the modified file to PATH_TO_TEMPLATE/html/com_osmembership/emailtemplates folder so that the change won't be lost when you update to future releases of the extension

Regards,

Tuan

Please Log in or Create an account to join the conversation.