list of payments

  • jeronimo
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1 day 8 hours ago #125992 by jeronimo
list of payments was created by jeronimo
I am testing with a paypal sandbox setup. Some things are not straight forward:

1. Why is paypal not offering the handling of credit cards?
2. Where do I see the list of all payments (canceled, successful)?
3. Why do I have a new subscriber after payment but no new subscriptions?

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  • Tuan Pham Ngoc
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17 hours 34 minutes ago #126003 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic list of payments
Hello

1. It's handled by PayPal. They don't have any clear documentation about when they will enable credit card payment options, we collected some good information about it. You can read it at membershipprodoc.joomservices.com/troubl...-available-on-paypal . It's very likely that you will have to contact them, ask them to see why credit card payment options is not available

2. Access to Membership Pro -> Subscriptions, you should see all subscription records. By default, if users don't make payment, the records won't be shown. If you want to show these ignore payment records, go to Membership Pro -> Configuration, set Show incomplete payment subscriptions config option to Yes and you will see the record

3. Set Show incomplete payment subscriptions config option to Yes as described in #2 should address the issue

Regards,

Tuan

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