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upgrade offline payment does not work
- jeronimo
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4 years 9 months ago #126211
by jeronimo
upgrade offline payment does not work was created by jeronimo
When a user upgrades from trial with the offline payment there is no hint telling the user how to proceed with the payment. The message says "You have just completed upgrade your subscription from Trial to Super Charger. Your subscription for Trial is now expired and you are now active subscriber of subscription plan Super Charger. The subscription detail is as follow:" .. which is not true because there was no payment made.
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- Tuan Pham Ngoc
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4 years 9 months ago #126224
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic upgrade offline payment does not work
The message, you can configure it yourself. Go to Membership Pro -> Emails & Messages, look at Upgrade Messages tab, setup the correct messages for the following items and it should be fine:
- Subscription upgrade user email body (Offline Payment)
- Subscription upgrade thanks message (Offline Payment)
You can copy the standard upgrade message, and modify it to meet offline payment upgrade
Tuan
- Subscription upgrade user email body (Offline Payment)
- Subscription upgrade thanks message (Offline Payment)
You can copy the standard upgrade message, and modify it to meet offline payment upgrade
Tuan
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- jeronimo
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4 years 9 months ago #126469
by jeronimo
Replied by jeronimo on topic upgrade offline payment does not work
"Subscription upgrade user email body (Offline Payment)" is not in the Translation tab.
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- Tuan Pham Ngoc
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4 years 9 months ago #126476
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic upgrade offline payment does not work
Hello
Could you please explain more details about this issue? What translation tab you are talking about? Is it the tab in Membership Pro -> Emails & Messages or it's the tab in edit plan screen?
Tuan
Could you please explain more details about this issue? What translation tab you are talking about? Is it the tab in Membership Pro -> Emails & Messages or it's the tab in edit plan screen?
Tuan
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