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expiration not happening

  • jeronimo
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4 years 9 months ago - 4 years 9 months ago #126546 by jeronimo
expiration not happening was created by jeronimo
I have a trial plan for 1 day. Now I wonder why it is not expiring after 24 h:

created: 06-07-2019 To 07-07-2019 06-07-2019 21:51:56
now: 08-07-2019 00:16:56

The user still has access. Grace period is 0 days.
Last edit: 4 years 9 months ago by jeronimo.

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4 years 9 months ago #126552 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic expiration not happening
Unless there is something wrong with access setup, users should not be allowed to access to restricted resources at that time

If you can submit a support ticket give me detailed information, I can check and tell you the reason

Tuan

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