OS Property support center

Google Black Screen at StreetView Bug

  • Theodor
  • Topic Author
  • Offline
  • Premium Member
  • Premium Member
More
4 years 7 months ago #127047 by Theodor
Google Black Screen at StreetView Bug was created by Theodor
Hello.
It seems there is a bug in the OS Property which users when changing at Google Streeview they are taking a black screen.
I have contact Google Support and they told me to update the api at OS Property.

The thing is Dam cant solve this problem , so I am asking if anyone has the solution on it ?

Thanks .

Please Log in or Create an account to join the conversation.

More
4 years 7 months ago #127056 by Teddy
Replied by Teddy on topic Google Black Screen at StreetView Bug
I have the same problem, after a lot of talk with google they told me mootools cause the issue, if you disable mootols you will is working fine street view but another part of website are not working like mobile menu (depends by template), search ajax and any other component is using mootools.

regards,

Please Log in or Create an account to join the conversation.

More
4 years 7 months ago #127057 by Teddy
Replied by Teddy on topic Google Black Screen at StreetView Bug
and changing the API key with a new one didn't work.

Please Log in or Create an account to join the conversation.

  • Theodor
  • Topic Author
  • Offline
  • Premium Member
  • Premium Member
More
4 years 7 months ago #127058 by Theodor
Replied by Theodor on topic Google Black Screen at StreetView Bug
Hello.
Disabling MooTools library didnt work for me , and of course changing API key also didnt work as the problem has to be in the API OS Property has. I think it needs update or something .
The problem occurs at the Demo Site of OS Property too.

I m hoping Dam to find the time to solve the BUG as its in his component.

Thanks

Please Log in or Create an account to join the conversation.

More
4 years 6 months ago #128073 by Mr. Dam
Replied by Mr. Dam on topic Google Black Screen at StreetView Bug
Hi,
Actually, the issue has cause from Joomla Mootool library, but if we use code to disable Mootool loading, some various functions won't work anymore. There are some mention on Internet but they can't find the solution.
Dam

Please Log in or Create an account to join the conversation.

  • Theodor
  • Topic Author
  • Offline
  • Premium Member
  • Premium Member
More
4 years 6 months ago #128280 by Theodor
Replied by Theodor on topic Google Black Screen at StreetView Bug
Hello Dam.
Any news about this issue ?
Thanks

Please Log in or Create an account to join the conversation.

  • Theodor
  • Topic Author
  • Offline
  • Premium Member
  • Premium Member
More
4 years 4 months ago #129655 by Theodor
Replied by Theodor on topic Google Black Screen at StreetView Bug
Hello Dam.
Any news about this issue ?
Thanks

Please Log in or Create an account to join the conversation.

More
4 years 3 weeks ago #132635 by Mr. Dam
Replied by Mr. Dam on topic Google Black Screen at StreetView Bug
Hi,
Please take a screenshot of your Google Map API Overview page, i want to see your enabled API
Thanks
Dam

Please Log in or Create an account to join the conversation.

  • Theodor
  • Topic Author
  • Offline
  • Premium Member
  • Premium Member
More
4 years 3 weeks ago #132699 by Theodor
Replied by Theodor on topic Google Black Screen at StreetView Bug
Hello Dam.
Here is the screenshot:

But even in your demo site isnt working .
Thanks

Please Log in or Create an account to join the conversation.

More
4 years 3 weeks ago #132700 by Mr. Dam
Replied by Mr. Dam on topic Google Black Screen at StreetView Bug
Yes, as i see, the StreetView API isn't included, so that we see the black screen in StreetView Map.
I am using Google API key of one customer (he shared it to me), and the Google StreetView API isn't included in that key.
Thanks
Dam

Please Log in or Create an account to join the conversation.

Moderators: Mr. DamNguyen Phu Quan