Multiple Slots for one client at same time

  • Peter Lawrie
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7 years 3 months ago #91450 by Peter Lawrie
Multiple Slots for one client at same time was created by Peter Lawrie
Hi All,

Whilst trying to build my booking service, during testing i noticed that i cannot book more than one slot at a time as a client.
Not sure if this is a limitation, or whether i have something set up wrong.

In the example i am wanting to do is.

Client wants to book 2 agents for the same slot time. After i select one agent, the other agent becomes "occupied" but still with a seat available.

Does this mean that the client as only able to book one slot time regardless of how many agents are available for that same slot time?

Any work around?

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7 years 3 months ago #91482 by Mr. Dam
Replied by Mr. Dam on topic Multiple Slots for one client at same time
Hi Peter,
Please go to Back-end > OS Services Booking > Configuration > Tab: Booking Configuration and select No at field: Disable timeslot of service when one of employees is booked.
When this field is turned on, when one timeslot of one employee of service is booked, the same timeslot of other employees of service will be occupied automatically
Thanks
Dam

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7 years 3 months ago - 7 years 3 months ago #91666 by Peter Lawrie
Replied by Peter Lawrie on topic Multiple Slots for one client at same time
Thank you for your reply Dang,

Unfortunately I have the configuration set to this option already. I am wondering if the fact that I am trying to make one slot only for an entire day is causing the problem?




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7 years 3 months ago #91705 by Mr. Dam
Replied by Mr. Dam on topic Multiple Slots for one client at same time
Hi,
Please submit ticket and send your site url with super admin account. We will help you to check the problem.
Thanks
Dam

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