Not getting email confirmation

  • tia Jackson
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6 years 3 months ago #108009 by tia Jackson
Not getting email confirmation was created by tia Jackson
Hi there. Once I test the process of booking a appointment, I do not receive the email confirmation as the person that books and also the confirmation of the person that made the book. I get as far as the confirmation invoice, but no credit card confirmation.

sleeknchichairstudio.com/new/

Please help. Thank you in advance.

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6 years 3 months ago #108010 by Mr. Dam
Replied by Mr. Dam on topic Not getting email confirmation
Hi,
I am not sure with confirmation invoice but no credit card confirmation, you mean that the confirmation email from payment gateway?
Thanks
Dam

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  • tia Jackson
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6 years 3 months ago #108011 by tia Jackson
Replied by tia Jackson on topic Not getting email confirmation
Sorry, a few different issues:
1. Filling out the form to book an appointment and get the credit card information offline, there is no confirmation afterwards.
2. Once someone has made a appointment, I do not receive a email confirmation.

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6 years 3 months ago #108012 by Mr. Dam
Replied by Mr. Dam on topic Not getting email confirmation
Please submit ticket and send your site url with super admin account. I will check the issue for you.
Thanks
Dam

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