Questions about Payment Form extension

Payment Form 5.10 PayPal Plugin Issue

  • Jeffrey Kreitman
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6 years 11 months ago #97900 by Jeffrey Kreitman
Payment Form 5.10 PayPal Plugin Issue was created by Jeffrey Kreitman
On our website (tbaparsippany.org) under due/donations we use your Payment Form. Just recently -- started receiving an error when leaving our site and attempting to connect to the PayPal Site.

Plugin license for os_paypal is
www.gnu.org/licenses/old-licenses/gpl-2.0.html GNU/GPL version 2

When connecting to PayPal get the URL and following error message:

Error:

URL: www.paypal.com/webapps/shoppingcart/erro...code=BAD_INPUT_ERROR

PayPal
Things don't appear to be working at the moment. Please try again later.

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6 years 11 months ago #97999 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payment Form 5.10 PayPal Plugin Issue
Hello Jeffrey

Look like PayPal server didn't work at that time. Could you please try again? If it still doesn't work, please submit a support ticket sending us super admin account of the site and the link to the form, we will check to see why the error happens (I believe it is just a temp problem with PayPal system)

Regards,

Tuan

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  • Jeffrey Kreitman
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6 years 11 months ago #98064 by Jeffrey Kreitman
Replied by Jeffrey Kreitman on topic Payment Form 5.10 PayPal Plugin Issue
Issue has been happening consistently for two weeks.

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6 years 11 months ago #98126 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payment Form 5.10 PayPal Plugin Issue
Hello

Yesterday, I checked on a customer website and found that the issue happens because the PayPal account he entered has a space character at the end. So please:

1. Go to Payment Form -> Payment Plugins, click on os_paypal payment plugin to edit, check and make sure the PayPal account entered has no space at the end. If there is space character, just removes it

2. Go to Payment Form -> Forms, find that form, click on it to edit. If you enter PayPal account directly for the form, then check and make sure no space entered as well

If you could not figure out, submit a support ticket sending us super admin account of your site, the link t the form so that I can check and correct it for you

Regards,

Tuan

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