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Payment form DPS plugin not working

  • Shaughan Tizard
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1 week 3 days ago - 1 week 3 days ago #127334 by Shaughan Tizard
Payment form DPS plugin not working was created by Shaughan Tizard
Hi, I purchased the Payment form component and the DPS plugin a couple of days ago. The component installed fine, as did the plugin. I have created the forms I needed, and tested them with the offline payment plugin - everything worked fine. I installed the DPS plugin, put the pmf_dps_return.php file in the root directory, and published the DPS plugin. I entered pxpay user ID and pxpay key details into the plugin. These details are already being used on another site so I know they're good. However, when I fill out the form, and go to pay via DPS, the site returns to the homepage, and no transaction page turns up. The form data is posted correctly to the DB, set to unpaid. I am using the latest Joomla (3.9.10). I have tested the error on Chrome and Firefox. Please advise on how to fix the issue.
Last edit: 1 week 3 days ago by Shaughan Tizard. Reason: missing info

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1 week 3 days ago #127336 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payment form DPS plugin not working
Hello Shaughan

Could you please submit a support ticket sending us:

1. Super admin account of the site
2. Link to the form

We are going to check to see what's wrong and get it sorted

Regards,

Tuan

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4 days 7 hours ago #127535 by Alan Bennett
Replied by Alan Bennett on topic Payment form DPS plugin not working
Tuan, see my trouble ticket. I am getting the same issue with Membership Pro since the upgrade to 3.9.10

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4 days 1 hour ago #127539 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Payment form DPS plugin not working
Hi Alan

I will check and reply you via support ticket soon

Tuan

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