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Can't register groups

  • holdsworthdesign
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6 days 20 hours ago #117298 by holdsworthdesign
Can't register groups was created by holdsworthdesign
For all the group events on this site, once you fill out the member fields and click next, it freezes with a spinning gif.

wisdomhomeschooling.com/events/workshops...y/group-registration

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6 days 17 hours ago #117301 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can't register groups
Hello

Look like there are some javascript conflict on your site. Please submit a support ticket sending us super admin account of your site so that we can check and correct it for you

Regards,

Tuan

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6 days 17 hours ago #117302 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can't register groups
BTW, in the future, please post your questions on Events Booking forum. This is not a pre-sale question and should not be posted here

Tuan

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5 days 23 hours ago #117347 by holdsworthdesign
Replied by holdsworthdesign on topic Can't register groups
Thanks.

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4 days 17 hours ago #117389 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can't register groups
Just want to update that this issue is sorted. The reason is because an old version of EB Square up payment plugin (which doesn't support group registration) was installed. I updated to latest version of the payment plugin and it's working fine now

Tuan

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