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Subscription renewal

  • Patrick Foley
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5 years 3 months ago #120744 by Patrick Foley
Subscription renewal was created by Patrick Foley
Hello
I have just renewed my subscription via an email advising me my current sub expires in 7 days (7th Jan). However when I renewed the new sub did not start from 7th Jan but from today 31st Dec - so I have lost 7 days! Can anything be done about that, please?

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5 years 3 months ago #120745 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription renewal
Don't worry Patrick. I updated your order manually, it will be expired on 2020-01-08

Regards,

Tuan

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  • Patrick Foley
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5 years 3 months ago #120747 by Patrick Foley
Replied by Patrick Foley on topic Subscription renewal
Thanks so much for your quick response!

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5 years 3 months ago #120762 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription renewal
You're welcome. And sorry for the inconvenience

Tuan

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Moderators: Tuan Pham Ngoc, Giang Dinh Truong, Mr. Dam

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