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Document Notification

  • Deborah Petersen
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4 years 11 months ago #124392 by Deborah Petersen
Document Notification was created by Deborah Petersen
I am trying to understand how this works. In the Category manager, I entered under Publishing that I want a user group notified. Why do I also need to enter email addresses? Shouldn't it be able to grab the email addresses of all users in that group and send out the emails?
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4 years 11 months ago #124393 by Mr. Dam
Replied by Mr. Dam on topic Document Notification
Hi,
When you enter emails in field: Notification Emails, those emails will receive notification when new document is uploaded/ updated into that category. And when you select group(s) to Notify, the notification email will be sent to users in those groups once the document is uploaded/update in that category, in this case, the email is sent through Edocman plugin: Edocman Notification
Thanks
Dam

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  • Deborah Petersen
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4 years 11 months ago #124395 by Deborah Petersen
Replied by Deborah Petersen on topic Document Notification
OK. That is how I hoped it would work but it does not seem to be working. No emails are being received.

1) I have the notification plugin enabled.
2) The user is in the Finance user group
3) The Finance group is selected for notification
4) the user has an email address and is set to receive system emails

What else is there?
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4 years 11 months ago #124396 by Mr. Dam
Replied by Mr. Dam on topic Document Notification
Hi,
In this case, you can submit ticket and send your site url with super admin account. I will check the problem for you
Thanks
Dam

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  • Deborah Petersen
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4 years 11 months ago #124397 by Deborah Petersen
Replied by Deborah Petersen on topic Document Notification
I will do it right now. Thanks!

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4 years 11 months ago #124401 by Mr. Dam
Replied by Mr. Dam on topic Document Notification
Okay, i received the ticket
Thanks
Dam

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