Auto-login does not work.

Dear Tuan,

I think this topic has already been in the forum. But not with the result I wished for.

The users should be automatic logged in after the subscribtion. If he paid via paypal or with offline.
Please see screenshot.

Paypal has IPN active.

Also the offline should automatic be active.

Hello

They will only be logged in if subscription status is active. Could you please check the status of subscription record to see whether it is Pending or Active?

For offline payment, they won't be logged in automatically as the status is Pending

Tuan

Hello Tuan,

Yes the Status of the sub is active when paid via Paypal. But after the suggesfull payment the user lands on the login-site.

I also checked the Joomla register part. So that this is not an issue.

About the offline payment. Where can I adjust that? So that the default status is active. Or better. It should be possible to adjust this in the configs.

regards

Hello

Yes the Status of the sub is active when paid via Paypal. But after the suggesfull payment the user lands on the login-site.

=> Honestly, that issue, technically, might not be possible to solve. Lets me explain

Right now, Membership Pro only logged in users if subscription is active. After users make payment at PayPal, PayPal will needs to notify Membership Pro about the payment, Membership Pro will then update subscription status, update Joomla user groups, generate invoice... to subscriber

In the same time, PayPal will redirect users back to the site (subscription completed page). If at that time, PayPal still hasn't notified Membership Pro, users won't be logged in

To make sure I understand it correctly, could you please make a screenshot of the page you are on when redirected back from PayPal? Could you then wait for few second, refresh the page to see whether you are logged in or not?

Regards,

Tuan

Hello Tuan,

The Subscription is aktive after the payment. But you land on the login-page of the Joomla-website.

(See image - attachement)

Even after the refresh it doesn't work. I have to login by hand. On the profile the subsc. is correct.

+ Also I would like to have the offline-payment not pendig. As the client needs to use it right away with autologin. So this should be active after the complete of the registration.

Could you have a look about that asap. Please ping me via skype.

regards
Tobi

That doesn't look correct to me. Could you please submit a support ticket:

1. Sending us super admin account of the site

2. Send us the link to subscription form

We are going to check to see why the issue happens and get it sorted. Also, are you using latest version?

Tuan

Dear Tuan,

I just made a support-Ticket. #56306

Thanks for the fast help.

Regards
Tobi

Dear Tuan and support-team,

The suggested fix on the support-ticket is not correct. I did check if the issue is because of the joomla registration.
I tied this already.
Please check again. As this issue is very important for me.

regards

Hello

I will look at the issue to figure out what's wrong (the answered by the support staff might be incorrect, I was busy working on the extension whole day today, will check and get back to you later today or lately, on tomorrow morning)

Regards,

Tuan

Hello Tuan,

Perfect. Let me know when you know the issue.

Regards
Tobi