Limit the ability to upgrade a subscription

  • LukSkywalker
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6 years 8 months ago #102294 by LukSkywalker
Limit the ability to upgrade a subscription was created by LukSkywalker
Hi Tuam,
There is a problem with upgrading subscriptions. Let me explain what's happening that is causing me loosing some money:

I have several plans of one year of duration; customers can upgrade their subscriptions to any of them in any moment. What does some customers? They buy the cheapest subscription and, some days before it expires, they upgrade the subscription for other year. This allow them to get the subscription for the upgrade amount (in my case 5€ instead 39€).

So please, add the ability to upgrade the subscription only a few days/months after purchasing it. If customers try to upgrade the subscription at the end of its duration this should not be allowed.

Regards,
Jose

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6 years 8 months ago #102298 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Limit the ability to upgrade a subscription
Hi Jose

Understand the case. I will try to implement something to allow upgrade base on number days left from his current subscription

Will take sometime to implement it, thought, as right now, I am still working on other features

Will try my best to have this feature implemented in about 4 to 6 weeks

Please wait for me

Tuan

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  • LukSkywalker
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6 years 8 months ago #102300 by LukSkywalker
Replied by LukSkywalker on topic Limit the ability to upgrade a subscription
Hi Tuan,

Thank you very much for your quick reply. There is no hurry: take the time needed. :)

Regards,
Jose

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6 years 8 months ago #102330 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Limit the ability to upgrade a subscription
Thanks Jose :)

Tuan

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