Questions about Payment Form extension

Article Info Don't Show When You Go Back

  • MyWorld
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13 years 10 months ago #3564 by MyWorld
1. My form is inserted in an article. When I fill in the info then click on next, if I click the back button to go back, I see only the form info and not the rest of the article info.

2. Also, when I cancel a payment the page header shows as "PM_CANCELLED"

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13 years 10 months ago - 13 years 10 months ago #3695 by MyWorld
Replied by MyWorld on topic Re: Article Info Don't Show When You Go Back
Wow! Almost 2 weeks and no reply... Hopefully I can get a response soon.

1. My form is inserted in an article. When I fill in the info then click on next, if I click the back button to go back, I see only the form info and not the rest of the article info.

2. When I cancel a payment the page header shows as "PM_CANCELLED". Why is this?

3. Also, I'd like to be able to add a note next to each field if possible. For example, next to the "Payment" field I would like to add the note that "amount must be entered without the $ sign", rather than waiting until the user clicks on the "Next" button to see the message.
Last edit: 13 years 10 months ago by MyWorld.

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13 years 9 months ago #3699 by MyWorld
Replied by MyWorld on topic Re: Article Info Don't Show When You Go Back
I'm disappointed! If I knew that the support was going to be this bad I wouldn't have bought the software. I've been wanting to publish my payment form for some time now and can't as I'm not able to resolve some issues. :(

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13 years 9 months ago #3702 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Article Info Don't Show When You Go Back
Hi

I am sorry . I didn't notice this forum post :( . Could you please send me your site information so that I can check it ?

Thanks ,

Tuan

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13 years 9 months ago #3709 by MyWorld
Replied by MyWorld on topic Re: Article Info Don't Show When You Go Back
Where should I send it so that I'm sure you get it?

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13 years 9 months ago #3711 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Article Info Don't Show When You Go Back
Hi

Please submit a support ticket system . I will check the support tickets and receive the information .

Thanks ,

Tuan

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13 years 9 months ago #3718 by MyWorld
Replied by MyWorld on topic Re: Article Info Don't Show When You Go Back
I just submit a ticket #246. Hopefully this can be resolved asap. Thanks!!

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13 years 9 months ago #3735 by MyWorld
Replied by MyWorld on topic Re: Article Info Don't Show When You Go Back
Admin, it's been two weeks now that I've been waiting for help!! I'm assuming you are busy but you should really take some time for the customers who have paid for your product/service.

I'm hoping I don't have to wait much longer for assistance.

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13 years 9 months ago #3738 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Article Info Don't Show When You Go Back
Hi

I am sorry for lately response (forgot to reply this forum post :() . I sent you the latest version via email . Please check your email, get this latest version and upgrade to your site . After that, the problem will be solved .

Thanks ,

Tuan

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13 years 9 months ago #3752 by MyWorld
Replied by MyWorld on topic Re: Article Info Don't Show When You Go Back
The problem still exist. When I click to go back the rest of the info on the page disappear. The reason why I need this is work is in case the user needs to go back and read what was on the page.

I got two copies of the component in my email "com_pmform" and "pmform" so I don't know which is the more current version. I tried the first one.

I also don't know if the version in my account is updated or not.

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