Incorrect shipping prices

  • Jacquie
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8 years 5 months ago #71481 by Jacquie
Incorrect shipping prices was created by Jacquie
I have the eshop_austpost shipping plugin selected.
As the EShop caculated price didn't look right to me I compared the pricing show in the Cart to the Australian Post - postage calculator

1. EShop is under calculating the shipping price

example dimensions L19cm x W 22cm x H 11cm
example weight 1.15kg

auspost.com.au/apps/postage-calculator.html#fast

STANDARD POST
Australia Post is showing two options for
Parcel Post (your own packing) $10.05
Parcel Post Medium Satchel $13.40
EShop displays one option for STANDARD POST $8.20

EXPRESS POST
Express Post (your own packing) $13.90
Express Post Medium Satchel $14.80
EShop displays one option for EXPRESS POST $11.22

2. When I added 4 items to the shopping cart the shipping price stayed the same.

3. Australia Post also offers the ability to have the customer sign for the parcel and also insurance.

Can you please advise what I need to change to correct these issues.

I have attached image of sample EShop cart pricing and AusPost calculator pricing
Attachments:

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  • Jacquie
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8 years 5 months ago #71548 by Jacquie
Replied by Jacquie on topic Incorrect shipping prices
Is there any updates or information for my post on the pricing difference??

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  • Giang Dinh Truong
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8 years 5 months ago #71592 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Incorrect shipping prices
Hello Jacquie,

Please contact with me via Skype, I will tell me more about Australia Post shipping plugin.

Sincerely, Giang

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8 years 5 months ago #71637 by Jacquie
Replied by Jacquie on topic Incorrect shipping prices
Hello Giang can you please contact me via skype when you start work. I believe you are 3 hours behind me. I will be at a computer until 3pm Queensland Australia time.
regards Jacquie

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8 years 5 months ago #71696 by Jacquie
Replied by Jacquie on topic Incorrect shipping prices
Giang can you please reply to my skype or on here.
I would like to know if you are able to help me with the problem or at least advise if I can disable the plugin and use a different shipping plugin.

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8 years 5 months ago #71707 by Jacquie
Replied by Jacquie on topic Incorrect shipping prices
Thanks Giang
we now have this resolved by changing to the weight shipping option to better suit our needs.

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  • Giang Dinh Truong
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8 years 5 months ago #71718 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Incorrect shipping prices
No problem at all Jacquie!
If you need any more helps, don't hesitate to let me know.
Sincerely, Giang

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