Offline Payment, not working

  • Thomas Schaettin
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7 years 11 months ago #81711 by Thomas Schaettin
Offline Payment, not working was created by Thomas Schaettin
I like to use the offline payment as standard.
If I place an order and confirm this order at the end the system shows always "Order Cancelled, You have cancelled your order!".
There is also no email send to the customer. But if I look into the system backend the order is placed and marked as processing.
Do you have an idea about this problem?

Thanks and best regards
Tom

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  • Giang Dinh Truong
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7 years 11 months ago #81850 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic Offline Payment, not working
Hello Tom,

This sound like a very strange issue.

1. You should read about how to use and configure the Offline Payment plugin at: eshopdocs.joomservices.com/plugins-and-t...ment-plugins/offline

2. If you can not still make it work properly, then please submit a new ticket to EShop category to send me super admin account to your site so I can help you to check.

Sincerely, Giang

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