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Some documents (PDF) return an HTTP 500 Error after uploading

  • Tadjeddine BACHIR
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1 week 6 days ago #120963 by Tadjeddine BACHIR
Hello,

I hope you're doing great.

While uploading a series of PDF files (one by one) and the majority of documents were uploaded successfully but some of them end up with a 500 Error and when I go back to the list of documents I found them in the list, uploaded and can be downloaded, but can't be indexed or assigned a category.

I would love to know if anyone had a similar issue and how was it solved.

Thank you in advance.

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1 week 6 days ago #120964 by Mr. Dam
Hi,
It's strange issue, could you please submit ticket and send your site url with super admin account. I will check the problem for you.
Thanks
Dam

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  • Tadjeddine BACHIR
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1 week 6 days ago #120965 by Tadjeddine BACHIR
Yes, I will do that right now.

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