Increase product quantity after order cancellation

70's
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6 years 11 months ago #98450 by 70's

Increase product quantity after order cancellation was created by 70's

Hi,
Why Eshop does not automatically increases product(s) quantity after cancelling an order from backend?

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70's
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6 years 11 months ago - 6 years 10 months ago #98674 by 70's

Replied by 70's on topic Increase product quantity after order cancellation

I have little experience with online shops, is this normal?

Last edit: 6 years 10 months ago by 70's. Reason: my bad English!

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6 years 10 months ago #99094 by 70's

Replied by 70's on topic Increase product quantity after order cancellation

Anyone?

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Giang Dinh Truong
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6 years 10 months ago #99525 by Giang Dinh Truong

Replied by Giang Dinh Truong on topic Increase product quantity after order cancellation

Hello,

Currently we don't update the stock when admin cancel order from the back-end side. We will consider to add this feature in the future release of EShop.

Sincerely, Giang

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6 years 10 months ago #99758 by 70's

Replied by 70's on topic Increase product quantity after order cancellation

Thanks Giang, That's good news.

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Guy Bournival
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6 years 4 months ago #107103 by Guy Bournival

Replied by Guy Bournival on topic Increase product quantity after order cancellation

I made the same observation...
Do you have an idea when it gonna be available?

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6 years 4 months ago #107257 by Giang Dinh Truong

Replied by Giang Dinh Truong on topic Increase product quantity after order cancellation

Hello,

I will check and work on this to make it available ASAP!

Sincerely, Giang

The following user(s) said Thank You: Gabriel De Coninck

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Gabriel De Coninck
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6 years 4 months ago - 6 years 4 months ago #107366 by Gabriel De Coninck

Replied by Gabriel De Coninck on topic Increase product quantity after order cancellation

I'm happy that it'll be added in the next update. Keeping the amount of stock up to date is very important.

Can you include the "expired" option and the "pending" aswell?

Thanks.

Last edit: 6 years 4 months ago by Gabriel De Coninck.

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6 years 4 months ago #107383 by Giang Dinh Truong

Replied by Giang Dinh Truong on topic Increase product quantity after order cancellation

OK Gabriel. I am not sure if it is ready in the next update but future update for sure.

Sincerely, Giang

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Guy Bournival
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5 years 2 months ago - 5 years 2 months ago #121814 by Guy Bournival

Replied by Guy Bournival on topic Increase product quantity after order cancellation

Hi,

I am happy to note that the quantities of products are adjusted when an order is destroyed. Thanks.

However, if the order used a voucher, it is not refunded. The voucherhistory table is not cleaned ...

A reference points to a order that no longer exists ...

Guy
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Last edit: 5 years 2 months ago by Guy Bournival. Reason: change command for order....

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