Installation Problems

I am trying to install the eshop package. I have tried both the upload package file and the install from folder option and receive the same error either way.



PHP Version 5.4.43
Web Server Apache/2.4.12
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.5.1 Stable [ Unicorn ] 05-April-2016 22:45 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT

Hello Roo,

Sound like this is an outstanding issue. Please submit a new ticket to send me the super admin account to your site so I can help you to check and install EShop properly for you.

Hope to receive the ticket from you soon.
Sincerely, Giang