disable Billing address?

  • CJ Gilbert
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11 months 3 weeks ago #158132 by CJ Gilbert
disable Billing address? was created by CJ Gilbert
Is there a way to completely remove the necessity to have an address as part of the billing info?

It seems that I cannot turn off the "Address 1" field OR set it to NOT required?

(posting other issues elsewhere and as support ticket.)

thank you!
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  • Giang Dinh Truong
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11 months 2 weeks ago #158234 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic disable Billing address?
Hello Gilbert,

Thank you for submitting the question here. The Billing Address can not be disabled. It is required for processing payment, invoice of orders.

Sincerely, Giang

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  • CJ Gilbert
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11 months 2 weeks ago #158249 by CJ Gilbert
Replied by CJ Gilbert on topic disable Billing address?
even if / when we are sending the payment through another gateway (like PayPal) that is ALSO asking this same billing information?

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11 months 2 weeks ago #158260 by Giang Dinh Truong
Replied by Giang Dinh Truong on topic disable Billing address?
Hello Gilbert,

Yes it is.

Sincerely, Giang

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