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Issue with export headers
- LMKweb
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10 years 10 months ago #32022
by LMKweb
Issue with export headers was created by LMKweb
When I export the registrant information for my events, the data in the columns is not matching with the headers. It's all there, it's simply not lined up properly. I noted this is due to several of the longer labels being broken into two, and sometimes three fields. There are also headers being exported for fields that have no input, such as description and header fields. Is there any way to correct this so that it exports properly with a 1-to-1 correspondence?
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- Tuan Pham Ngoc
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10 years 10 months ago #32078
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Issue with export headers
Hi
I haven't heard about issue like that before. Could please send me a sample of the exported CSV file to support@joomdonation.com so that I can check it myself ?
Tuan
I haven't heard about issue like that before. Could please send me a sample of the exported CSV file to support@joomdonation.com so that I can check it myself ?
Tuan
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- LMKweb
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10 years 10 months ago #32100
by LMKweb
Replied by LMKweb on topic Re: Issue with export headers
Thank you - I've sent an email with an example export.
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10 years 8 months ago #34553
by LMKweb
Replied by LMKweb on topic Re: Issue with export headers
Hi Tuan - did you have a chance to check out our data export? It's still causing some issues and frustration when the headers don't match up with the data.
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- Tuan Pham Ngoc
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10 years 8 months ago #34558
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Issue with export headers
Hi
It would be simple if you submit a support ticket sending us administrator and FTP account of your site so that I can check it directly on your site and get the issue fixed !
Regards,
Tuan
It would be simple if you submit a support ticket sending us administrator and FTP account of your site so that I can check it directly on your site and get the issue fixed !
Regards,
Tuan
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