Event details not showing on email or after regist

Dear Friend

Im in big trouble, can you please help me to solve this problem, i attached 2 print screen to show he problem, i tried my best solve this problem by my self i was unable to do that. can you please guide me to solve this issue.

Best regards

Hi

There might be something special on your site causing the issue. Could you please submit a support ticket sending us admin and FTP account of your site so that I can check and solve the issue for you ?

Regards,

Tuan

Hello Tuan

I created a ticket ID 11771, please consult and give me a solution soon as possible.

Best Regards

OK. It is holiday here today, so we don't work. I will check and reply you on tomorrow morning !

Regards,

Tuan