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Empty Page After Clicking on Process Registration

  • Nestor Torres
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10 years 7 months ago #36204 by Nestor Torres
Empty Page After Clicking on Process Registration was created by Nestor Torres


I am having an issue when people click on process registration when registering for free events. If the price of the event is 0.00, after clicking on process registration , it sends me to a blank page. It works fine for paid events however. I have tried toggling the "Fix Process button not working" but it does not help. Any ideas on what the problem might be?

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  • Nestor Torres
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10 years 7 months ago #36211 by Nestor Torres
Replied by Nestor Torres on topic Re: Empty Page After Clicking on Process Registration
Tuan fixed the problem. I was running an outdated version of the extension which he upgraded for me and also had published a plugin incorrectly. If you have this problem, make sure to contact Tuan, he has the fix already in place.

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10 years 6 months ago #37817 by winstart
Replied by winstart on topic Re: Empty Page After Clicking on Process Registration
having the same problem
tuan, could you help me too please

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10 years 6 months ago #37837 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Empty Page After Clicking on Process Registration
Hi

Yes. Please submit a support ticket sending us admin and FTP account of your site . I will check to see what's wrong and get it corrected for you.

Regards,

Tuan

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