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message for admin sent to registrant
- Sharon Richardson
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10 years 7 months ago #36976
by Sharon Richardson
message for admin sent to registrant was created by Sharon Richardson
Buongiorno from Italy,
I am a new user, setting up EB on a website in development and running some test registrations.
The automatically generated "Admin email" is being sent to the registrant's email instead of the company's administrator. How do I remedy this?
I am a new user, setting up EB on a website in development and running some test registrations.
The automatically generated "Admin email" is being sent to the registrant's email instead of the company's administrator. How do I remedy this?
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- Tuan Pham Ngoc
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10 years 7 months ago #37056
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: message for admin sent to registrant
Hi Sharon
That's strange. What version of the extension you are using ? The system should not sent admin email to registrant's email. Could you please go to Events Booking -> Configuration, make sure you entered correct emails into "Notification Emails" config option and check it again ?
Tuan
That's strange. What version of the extension you are using ? The system should not sent admin email to registrant's email. Could you please go to Events Booking -> Configuration, make sure you entered correct emails into "Notification Emails" config option and check it again ?
Tuan
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10 years 7 months ago #37086
by Sharon Richardson
Replied by Sharon Richardson on topic Re: message for admin sent to registrant
Ciao, Tuan!
Thanks for a speedy reply. I'm using version 1.5.2.
The email address where I want the admin notifications sent is entered correctly in Events Booking -> Configuration under the "Messages" tab in the "Notification emails" field. I tried re-entering it and setting up a new event but it's still sending the admin email to the registrant's email address.
Boh?
Thanks for a speedy reply. I'm using version 1.5.2.
The email address where I want the admin notifications sent is entered correctly in Events Booking -> Configuration under the "Messages" tab in the "Notification emails" field. I tried re-entering it and setting up a new event but it's still sending the admin email to the registrant's email address.
Boh?
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10 years 7 months ago #37087
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: message for admin sent to registrant
Hi Sharon
I think there must be a bug in version 1.5.2. Could you please upgrade the site to latest version (1.6.3) and check it again ?
Tuan
I think there must be a bug in version 1.5.2. Could you please upgrade the site to latest version (1.6.3) and check it again ?
Tuan
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10 years 7 months ago #37091
by Sharon Richardson
Replied by Sharon Richardson on topic Re: message for admin sent to registrant
Ciao, Tuan
When i go into Extension Manager: Update and look for updates it says "No updates are available at the moment". Could you please tell me how to link to the version you're talking about?
Apologies for being so lame. Thanks a mil.
When i go into Extension Manager: Update and look for updates it says "No updates are available at the moment". Could you please tell me how to link to the version you're talking about?
Apologies for being so lame. Thanks a mil.
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10 years 7 months ago #37227
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: message for admin sent to registrant
Hi Sharon
The extension doesn't allow you to update it directly from back-end of your site. You will need to download latest version and then update. Please see joomdonation.com/65-common-problems-solu...f-the-extension.html to see how to download latest version.
Tuan
The extension doesn't allow you to update it directly from back-end of your site. You will need to download latest version and then update. Please see joomdonation.com/65-common-problems-solu...f-the-extension.html to see how to download latest version.
Tuan
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