deleted registrants always appear

  • JL Gag
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10 years 5 months ago #38613 by JL Gag
deleted registrants always appear was created by JL Gag
Hello,

we experimented with records in an event!
Then we erased the recording
But despite that, during recording, we always see the number already registered and therefore the number of remaining places
How to set to 0 the number of registered!!

Thank you for your help

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10 years 5 months ago #38626 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: deleted registrants always appear
That's strange. You are saying that you could not delete registrants? Please submit a support ticket so that we can check to see what's wrong and get it corrected for you.

Regards,

Tuan

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10 years 5 months ago #38643 by JL Gag
Replied by JL Gag on topic Re: deleted registrants always appear
I have already submit a ticket with access to my site, thank you !!! (with the problem of the reminder event)

Thanks

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10 years 5 months ago #38729 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: deleted registrants always appear
Sorry. It seems I don't have the ticket open from you. Could you please submit a support ticket now ?

Tuan

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9 years 11 months ago #45369 by Lars Nielsen
Replied by Lars Nielsen on topic Re: deleted registrants always appear
Is this solved? I have the same problem.

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9 years 11 months ago #45379 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: deleted registrants always appear
Hi Lars

Sorry but I don't remember it (I just could not see this issue in the extension). If you have the same issue, please submit a support ticket sending us admin and FTP account of your site so that I can check and correct it for you !

Regards,

Tuan

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