[SOLVED]Cant create new event and acess

  • MARCOS GODOY PEREZ
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10 years 2 months ago - 10 years 2 months ago #41588 by MARCOS GODOY PEREZ
[SOLVED]Cant create new event and acess was created by MARCOS GODOY PEREZ
Hi,

I cant create new event and cant access configuration page ... just open one blank page.

Joomla 2.5.17
Event 1.6.2
Last edit: 10 years 2 months ago by MARCOS GODOY PEREZ.

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  • MARCOS GODOY PEREZ
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10 years 2 months ago #41674 by MARCOS GODOY PEREZ
Replied by MARCOS GODOY PEREZ on topic Re: DEVELOPERS DONT SUPORT PAID EXTENSIONS
I paid for one extension wich have no suport

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10 years 2 months ago #41675 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: DEVELOPERS DONT SUPORT PAID EXTENSIONS
HI Maccos

I am sorry. Could you please submit a support ticket sending me admin and FTP account of your site so that I can check it for you right away ? Yesterday, I was busy and forgot to answer forum question.

Regards,

Tuan

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10 years 2 months ago #41676 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: DEVELOPERS DONT SUPORT PAID EXTENSIONS
Hi

As soon as you receive my message, please send me the information of the site so that I can check it right away.

Sorry again for being late with this support request.

Regards,

Tuan

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  • MARCOS GODOY PEREZ
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10 years 2 months ago #41701 by MARCOS GODOY PEREZ
Replied by MARCOS GODOY PEREZ on topic Re: Cant create new event and acess configuration
Sent ticket
Thanks for reply

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10 years 2 months ago #41703 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Cant create new event and acess configuration
Hi Marcos

I checked and found out the reason of the error. Your site has memory limit set to too low (32M) and It is not enough for the extension to works (some page has many editors and it requires more memory),

I edited code to increase the memory limit and It works well now. Please check it and confirm !

Tuan

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10 years 2 months ago #41722 by MARCOS GODOY PEREZ
Replied by MARCOS GODOY PEREZ on topic Re: Cant create new event and acess configuration
Thanks very much....
Fixed increase php_memory_limit to 128m

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10 years 2 months ago #41728 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Cant create new event and acess configuration
Great. Thanks Macros for confirming !

Tuan

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