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No Front-end event submission
- marco
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10 years 4 weeks ago #43512
by marco
No Front-end event submission was created by marco
Hi everybody
i've created a group with Front-end event submission permission, added a menu item thath links to the related feature, but when the form is filled and saved, the event doesn't appear! :huh:
Reading other topics i unabled JCE editor thinking it could be the reason, but it didn't work
Is there any other option to be enabled/disabled?
Thanks
i've created a group with Front-end event submission permission, added a menu item thath links to the related feature, but when the form is filled and saved, the event doesn't appear! :huh:
Reading other topics i unabled JCE editor thinking it could be the reason, but it didn't work
Is there any other option to be enabled/disabled?
Thanks
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- Tuan Pham Ngoc
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10 years 4 weeks ago #43540
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic No Front-end event submission
Hi marco
I am afraid of there is some javascript on your site causing the issue. Please submit a support ticket sending us admin and FTP account of your site so that I can check to see what's wrong and get it corrected for you !
Tuan
I am afraid of there is some javascript on your site causing the issue. Please submit a support ticket sending us admin and FTP account of your site so that I can check to see what's wrong and get it corrected for you !
Tuan
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10 years 4 weeks ago #43551
by marco
Replied by marco on topic No Front-end event submission
I tried diasbling Jquery template, but still i can't get it working.
As you suggested i opened a support ticket with all the credentials.
Thanks
As you suggested i opened a support ticket with all the credentials.
Thanks
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10 years 3 weeks ago #43590
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic No Front-end event submission
Hi Marco
Please see my ticket for response. The file you sent to me to allows access FTP was not uploaded (the file type is not allowed). So please zip the file before uploading, then sent it to me via support ticket and I will check it right away !
Tuan
Please see my ticket for response. The file you sent to me to allows access FTP was not uploaded (the file type is not allowed). So please zip the file before uploading, then sent it to me via support ticket and I will check it right away !
Tuan
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10 years 3 weeks ago #43618
by marco
Replied by marco on topic No Front-end event submission
Done!
Hope i did it right.
Hope i did it right.
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- Tuan Pham Ngoc
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10 years 3 weeks ago #43630
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic No Front-end event submission
Yes. Thanks for sending the information. My dev checked and solved then issue. Please go to your site to check it and confirm !
Tuan
Tuan
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10 years 3 weeks ago #43666
by marco
Replied by marco on topic No Front-end event submission
Seems like it's working now.
Can i know what was the problem?
Can i know what was the problem?
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- Tuan Pham Ngoc
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10 years 3 weeks ago #43706
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic No Front-end event submission
Seems there was some javascript conflict and my dev had to edit code to solve it. Haven't had a chance to ask him for deteails yet, too busy these days.
So please use it as how it is and ask for help if you get any problem in the future !
Regards,
Tuan
So please use it as how it is and ask for help if you get any problem in the future !
Regards,
Tuan
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