The pop-up window doesn't take changes

Hi,

The popup window when you choose an event doesn't take changes (try to update amount of participants etc or press any of the buttons in the popup)
So you cannot make changes to your order before checkout

What can be wrong?

AND additionally my popup window is on white background and I have a dark one, so my whitish text is VERY difficult to see.

Sincerely,


Dominicus

That's strange Dominicus. Maybe there are some javascript conflict and It causes the issue. Could you please submit a support ticket sending us admin and FTP account of your site so that I can check to see what's wrong and get it corrected for you ?

Regards,

Tuan

Hi ,

I have the same problem here www.gourmetfestival-duesseldorf.de/index...ickets-im-vorverkauf

Did you find the solution? THanks and kind regards
Hendrik

Hi Hendrik
No they said they will look into it, but still no solution.
I'll post back when I hear something

Sincerely,

Dominicus

Sorry Dominicus. Did you submit a support ticket giving us information of your site so that we can check it right away? seems we didn't see your ticket

Sorry for the inconvenience !

Tuan

Support ticket ##16056