Some Field Tags in Invoice not working

More
10 years 2 weeks ago #43984 by Keith
Hi Tuan,

I am trying to create an invoice in Event_Booking 1.6.3 (downloaded latest version 15/4/2014) using the field tags:
[REGISTRATION_DETAILS]
[TRANSACTION_ID]
[PAYMENT_METHOD]
[AMOUNT]

Other field tags such as [EVENT_TITLE], [NAME], [ADDRESS],

Please Log in or Create an account to join the conversation.

More
10 years 2 weeks ago #43988 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Some Field Tags in Invoice not working
Hi Keith

Below are the list of supported tags (note that all tags must be in uppper case):

[NAME]

Please Log in or Create an account to join the conversation.

More
10 years 2 weeks ago #44000 by Keith
Replied by Keith on topic Some Field Tags in Invoice not working
Thanks Tuan,

That works great. Having the Transaction ID would really help us reconcile with the payments systems (eg PayPal etc). Please let me know as soon as you are able to add that new tag.

Is there a way to re-generate the invoices that were previously generated with the incorrect fields so they can now print with the correct fields?

Thanks,
Keith

Please Log in or Create an account to join the conversation.

More
10 years 2 weeks ago #44001 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Some Field Tags in Invoice not working
You will need to delete the old invoices via FTP . The old invoices are stored at media/com_eventbooking/invoices folder of your site.

Tuan

Please Log in or Create an account to join the conversation.

More
10 years 2 weeks ago #44045 by Keith
Replied by Keith on topic Some Field Tags in Invoice not working
Thanks Tuan, that works a treat..
Can you let me know when you are able to get the [TRANSACTION_ID] field tag working.

Thanks
Keith

Please Log in or Create an account to join the conversation.

More
10 years 1 week ago #44061 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Some Field Tags in Invoice not working
Hi Keith

You can get this file, unzip it, upload to components/com_eventbooking/helper folder of your site. After that, you can use [TRANSACTION_ID] and [PAYMENT_METHOD] tag in the invoice.

Tuan
Attachments:

Please Log in or Create an account to join the conversation.

More
10 years 1 week ago #44080 by Keith
Replied by Keith on topic Some Field Tags in Invoice not working
Thanks Tuan,

The [TRANSACTION_ID] now works perfectly. But the [PAYMENT_METHOD] only displays blank. Even though on the Registrants page it shows either Paypal or Offline Payment under the "Payment Method" column. Also is there a tag to display the Registration Date? I have tried using [DATE] but it is not recognised.

Many thanks for your support - this is terrific product.

Keith

Please Log in or Create an account to join the conversation.

More
10 years 1 week ago #44098 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Some Field Tags in Invoice not working
Hi Keith

The tag payment method should work well. Maybe something special on your site ? Could you please submit a support ticket sending us admin and FTP account of the site so that I can check to see what's wrong and get it corrected for you !

Regards,

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Tuan Pham Ngoc