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Issue with registrant export showing 0 registrants

  • James Jones
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10 years 2 weeks ago #44433 by James Jones
Issue with registrant export showing 0 registrants was created by James Jones
Hi,
I have an issue whereby people have somehow been able to register with 0 registrants.
this is shown in a csv export.

how is this possible?

Thanks

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  • James Jones
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10 years 2 weeks ago #44434 by James Jones
Replied by James Jones on topic Issue with registrant export showing 0 registrants
Please see attached
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10 years 2 weeks ago #44491 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Issue with registrant export showing 0 registrants
Hi James

Could you please submit a support ticket sending us admin account of your site so that I can check the settings directly on your site to see what causes the error ? Maybe it is just something with the settings !

Tuan

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