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Group Registration No Longer Working
- Winston Baccus
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9 years 10 months ago #46530
by Winston Baccus
Group Registration No Longer Working was created by Winston Baccus
I updated to the last version on my site today from 1.6.2 and everything is working except you can't do a group registration:
www.pdsmemphis.org/programs/summer-adven...ports-camp-session-1
If you try, it will beachball when you get to the part where it's time to move onto the billing.
www.pdsmemphis.org/programs/summer-adven...ports-camp-session-1
If you try, it will beachball when you get to the part where it's time to move onto the billing.
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- Tuan Pham Ngoc
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9 years 10 months ago #46533
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group Registration No Longer Working
Hi Winston
I tried to access to your site but I see a blank page ? Your site works now ?
Tuan
I tried to access to your site but I see a blank page ? Your site works now ?
Tuan
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- Winston Baccus
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9 years 10 months ago #46559
by Winston Baccus
Replied by Winston Baccus on topic Group Registration No Longer Working
I had geographic blocking turned on on in AdminTools. Try it now.
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- Tuan Pham Ngoc
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9 years 10 months ago #46587
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group Registration No Longer Working
Hi Winston
Seems there is some javascript conflict and it causes the issue. Could you please submit a support ticket sending us admin and FTP account of your site so that I can check it right away ?
Or maybe before sending the information, please upgrade it to version 1.6.5 of Events Booking first as we fixed some javascript issues in version 1.6.5 (had customer has the same issue and it is fixed when upgrading to version 1.6.5).
Regards,
Tuan
Seems there is some javascript conflict and it causes the issue. Could you please submit a support ticket sending us admin and FTP account of your site so that I can check it right away ?
Or maybe before sending the information, please upgrade it to version 1.6.5 of Events Booking first as we fixed some javascript issues in version 1.6.5 (had customer has the same issue and it is fixed when upgrading to version 1.6.5).
Regards,
Tuan
The following user(s) said Thank You: Winston Baccus
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- Winston Baccus
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9 years 10 months ago #46682
by Winston Baccus
Replied by Winston Baccus on topic Group Registration No Longer Working
1.6.5 did indeed fix the issue. Thanks.
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- Tuan Pham Ngoc
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9 years 10 months ago #46683
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Group Registration No Longer Working
Great. Thanks for confirming Winston !
Tuan
Tuan
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