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Customized emails
- gojyuan
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9 years 6 months ago #51121
by gojyuan
Customized emails was created by gojyuan
I am using the Events->Advance Settings to override the Notification emails ( sending to more than 1 address), User email body (offline payment) and Thank You Message (offline).
I have had several reports that sometimes after pressing the process button nothing happens and the thank you message is not displayed. When it is displayed, some people are getting the message "You must provide at least one recipient email address"
When testing, I noticed that no email is sent to the second email address in the Notification list.
Thank you.
I have had several reports that sometimes after pressing the process button nothing happens and the thank you message is not displayed. When it is displayed, some people are getting the message "You must provide at least one recipient email address"
When testing, I noticed that no email is sent to the second email address in the Notification list.
Thank you.
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- gojyuan
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9 years 6 months ago #51124
by gojyuan
Replied by gojyuan on topic Customized emails
I noticed there was a thread about Submit button problem a couple of weeks ago. I think this may also be part of the issue as this is happening as well. I am on version 1.6.6.
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- Tuan Pham Ngoc
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9 years 6 months ago #51142
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Customized emails
Hi
Could you please submit a support ticket :
1. Let us know admin and FTP account of your site
2. The link to the registration page of the events which have this issue
I think there are something wrong with the settings you entered. So we will try to check to see what's wrong and correct it for you
Tuan
Could you please submit a support ticket :
1. Let us know admin and FTP account of your site
2. The link to the registration page of the events which have this issue
I think there are something wrong with the settings you entered. So we will try to check to see what's wrong and correct it for you
Tuan
The following user(s) said Thank You: gojyuan
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- IPN
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8 years 8 months ago #67518
by IPN
Replied by IPN on topic Customized emails
I have the same problem myself
What's the format also? Is it separated by a comma, semicolon, space ?
What's the format also? Is it separated by a comma, semicolon, space ?
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- Tuan Pham Ngoc
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8 years 8 months ago #67534
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Customized emails
It is comma separated (like how you entered emails into Notification Emails config option)
Tuan
Tuan
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