Confirmed registration with 0 registrants

  • Winston Baccus
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9 years 2 months ago #57730 by Winston Baccus
Replied by Winston Baccus on topic Confirmed registration with 0 registrants
OK, on Friday I set my site to not use the database for sessions and instead use the file system (None settting).

Today, I have another user with 0 confirmed registrants, so it's still happening.

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9 years 2 months ago #57864 by george
Replied by george on topic Confirmed registration with 0 registrants
Sorry to hear about that.

On my side, that was the problem. Since I have changed it, (5 days ago) everything is ok on group registrations.

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9 years 2 months ago #57905 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Confirmed registration with 0 registrants
In the latest code on server (which we updated about one or two days ago), I added some more check to make sure number registrant is valid. So in case session was lost for some reasons, we will redirect users back to registration page so that they can register again. Doing that will prevent registrants being saved with number registrants = 0

So if anyone has this issue, maybe you should download latest version from server and upgrade it to your site

Tuan
The following user(s) said Thank You: Winston Baccus

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8 years 8 months ago #67456 by IPN
Does this fix the issue when someone registers for group registration and enters all of the information only to have it lost when there's an error in billing?

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