Time is not corerct

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8 years 10 months ago #63759 by hwang
Time is not corerct was created by hwang
It's June 2, 4:42 pm now. The events on June 3 is already marked as past event. How can I fix this?

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8 years 10 months ago #63779 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Time is not corerct
Hi

What version of the extension you are using ? Please note that the extension use the timezone of your site setting to display time of the event, not your local timezone. Maybe there is something wrong with timezone setting on your site ?

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8 years 10 months ago - 8 years 10 months ago #63822 by hwang
Replied by hwang on topic Time is not corerct
I'm using version 1.7.2, and the timezone setting of the site is correct.
And even if the timezone is not right, It can't be more than 24 hours difference! It's skipping almost two days now.
Last edit: 8 years 10 months ago by hwang.

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8 years 10 months ago #63912 by hwang
Replied by hwang on topic Time is not corerct

Tuan Pham Ngoc wrote: Hi

What version of the extension you are using ? Please note that the extension use the timezone of your site setting to display time of the event, not your local timezone. Maybe there is something wrong with timezone setting on your site ?


I'm using version 1.7.2, and the timezone setting of the site is correct.
And even if the timezone is not right, It can't be more than 24 hours difference! It's skipping almost two days now.

If it's because of the version, the extension checked updates and said it's already up-to-date, so I can't update it to 1.7.3

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8 years 10 months ago #64094 by hwang
Replied by hwang on topic Time is not corerct
Any help please?

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8 years 10 months ago #64095 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Time is not corerct
Hi

Could you please first help me upgrade your site to version 1.7.3 of Events Booking ? After that, if the issue still happens, please submit a support ticket sending me super admin account of your site so that I can check it directly on your site on tomorrow morning (it is night time here now)

Tuan

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8 years 10 months ago #64318 by hwang
Replied by hwang on topic Time is not corerct
How to update? It's showing the extension is up-to-date, but clearly it's not.
Should I just install the new one, or uninstall the current one first? Is it going to erase everything?

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8 years 10 months ago #64325 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Time is not corerct
Just install new version over old version. Please don't understand old version. All your old data will be kept during the upgrade

Regards,

Tuan

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8 years 10 months ago #64471 by hwang
Replied by hwang on topic Time is not corerct
I updated the extension, but it's still skipping at least one day. How to submit support ticket?

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8 years 10 months ago #64472 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Time is not corerct
Is it the upcoming events module ?

Tuan

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