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Not All Event Data Seen After Import
- toad78
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8 years 10 months ago #65291
by toad78
Not All Event Data Seen After Import was created by toad78
Following these instructions
, I've been able to import the data into my new database. Unfortunately, not ALL of the events are there. In the old database, there were over 40 events. In the new database, there are only 3. This is obviously wrong.
There are hundreds of registrants on the old database. The new one: 3.
There are six categories in the old, only 3 in the new.
So how can I make this work to where ALL data is uploaded?
There are hundreds of registrants on the old database. The new one: 3.
There are six categories in the old, only 3 in the new.
So how can I make this work to where ALL data is uploaded?
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- Tuan Pham Ngoc
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8 years 10 months ago #65320
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Not All Event Data Seen After Import
Hi
Maybe you can submit a support ticket sending us super admin account of your site. We will check your data to see what's wrong and get it sorted for you
Maybe you imported data before upgrading the extension? You should re-upgrade the extension after importing the data
Regards,
Tuan
Maybe you can submit a support ticket sending us super admin account of your site. We will check your data to see what's wrong and get it sorted for you
Maybe you imported data before upgrading the extension? You should re-upgrade the extension after importing the data
Regards,
Tuan
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- toad78
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8 years 10 months ago #65435
by toad78
Replied by toad78 on topic Not All Event Data Seen After Import
The upgrade was done after the importation of data. Still incomplete records.
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- Tuan Pham Ngoc
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8 years 10 months ago #65453
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Not All Event Data Seen After Import
Hi Toad78
In this case, please submit a support ticket so that we can check it directly on your server to see what's wrong with the data and get it sorted
Tuan
In this case, please submit a support ticket so that we can check it directly on your server to see what's wrong with the data and get it sorted
Tuan
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