Email - Could not instantiate mail function

When users register, we get a message saying "Could not instantiate mail function." When we use a simple gmail address and the system mail settings are set to PHP Mail. We do not have this issue. But when we try to use our company address we get this message. The address we are using is webmaster@greatbridalexpo.com, which is a GoDaddy hosted email account.

Do you have any thoughts on how we can fix this?

Hi Leigh

The email is delivered using your hosting provider mail server and we have no control over it. In this case, I think you will have to contact your hosting provider, ask them to check to see why the email could be sent to a gmail email but not to your company email

They should be able to check and guide you to change it to get it works

Tuan