Events not allowing registration

  • Missie
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8 years 8 months ago #67717 by Missie
Events not allowing registration was created by Missie
Hi Tuan,

I have several events that start in August 2015 and end June 2016. I changed the "hide past events" to 'no'. I have the registration cutoff date ending June 1 2016, but the front-end still shows that the event is no longer accepting registrants. Any ideas?



On the front end this is the results

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8 years 8 months ago #67728 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Events not allowing registration
Hi

The reason is because the extension doesn't allow registration for past events. When an event is started, the extension doesn't allow registration anymore

In your case, the event start date is 24-08-2014, it is a past date already and that't the reason the extension doesn't allow registration

You can edit the event, change event date to a future date and it will allow registration

Tuan

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8 years 8 months ago #67802 by Missie
Replied by Missie on topic Events not allowing registration
Hi Tuan,

In lots of cases this is true. However, there are many times when an event is a long-term event, and we want people to still be able to sign up throughout the course of the event. I think it would make sense to have the "registration cut off date" be the determining factor of when the registrations were available or no longer available. You haven't had any other requests for the cut off date to be the determining date for registrations? Any chance this is an option? In our case, we would have to change the start date to be almost the end date for events which run the entire school year. This is going to be confusing for our parents.

I am a huge fan of your software and most importantly the amazing support. Thank you!

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8 years 8 months ago #67848 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Events not allowing registration
Hi

I don't have any other customers request for this change. So if you need it, you can submit a support ticket sending us super admin account of your site. I will be happy to help modifying code to make it works like that for you

Regards,

Tuan

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8 years 8 months ago #67930 by Missie
Replied by Missie on topic Events not allowing registration
Hi Tuan,

Thanks so much for the offer to help. I'll try and work around it for now...I know you are all very busy, and I can manage for a while. I may ask for help on this one later :)

Thank you for the amazing support! :)

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8 years 8 months ago #67944 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Events not allowing registration
OK Missie. If you need help, please don't hesitate to ask !

Regards,

Tuan

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8 years 1 week ago #81093 by Pablo Grinevich
Replied by Pablo Grinevich on topic Events not allowing registration
HI!
Is this solved? I have the same issue here.

Thanks in advance.

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8 years 6 days ago #81117 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Events not allowing registration
Hi Pablo

Could you let us know what version of the extension you are using?

Tuan

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