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Events not allowing registration
- Missie
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8 years 8 months ago #67717
by Missie
Events not allowing registration was created by Missie
Hi Tuan,
I have several events that start in August 2015 and end June 2016. I changed the "hide past events" to 'no'. I have the registration cutoff date ending June 1 2016, but the front-end still shows that the event is no longer accepting registrants. Any ideas?
On the front end this is the results
I have several events that start in August 2015 and end June 2016. I changed the "hide past events" to 'no'. I have the registration cutoff date ending June 1 2016, but the front-end still shows that the event is no longer accepting registrants. Any ideas?
On the front end this is the results
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- Tuan Pham Ngoc
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8 years 8 months ago #67728
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Events not allowing registration
Hi
The reason is because the extension doesn't allow registration for past events. When an event is started, the extension doesn't allow registration anymore
In your case, the event start date is 24-08-2014, it is a past date already and that't the reason the extension doesn't allow registration
You can edit the event, change event date to a future date and it will allow registration
Tuan
The reason is because the extension doesn't allow registration for past events. When an event is started, the extension doesn't allow registration anymore
In your case, the event start date is 24-08-2014, it is a past date already and that't the reason the extension doesn't allow registration
You can edit the event, change event date to a future date and it will allow registration
Tuan
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- Missie
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8 years 8 months ago #67802
by Missie
Replied by Missie on topic Events not allowing registration
Hi Tuan,
In lots of cases this is true. However, there are many times when an event is a long-term event, and we want people to still be able to sign up throughout the course of the event. I think it would make sense to have the "registration cut off date" be the determining factor of when the registrations were available or no longer available. You haven't had any other requests for the cut off date to be the determining date for registrations? Any chance this is an option? In our case, we would have to change the start date to be almost the end date for events which run the entire school year. This is going to be confusing for our parents.
I am a huge fan of your software and most importantly the amazing support. Thank you!
In lots of cases this is true. However, there are many times when an event is a long-term event, and we want people to still be able to sign up throughout the course of the event. I think it would make sense to have the "registration cut off date" be the determining factor of when the registrations were available or no longer available. You haven't had any other requests for the cut off date to be the determining date for registrations? Any chance this is an option? In our case, we would have to change the start date to be almost the end date for events which run the entire school year. This is going to be confusing for our parents.
I am a huge fan of your software and most importantly the amazing support. Thank you!
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- Tuan Pham Ngoc
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8 years 8 months ago #67848
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Events not allowing registration
Hi
I don't have any other customers request for this change. So if you need it, you can submit a support ticket sending us super admin account of your site. I will be happy to help modifying code to make it works like that for you
Regards,
Tuan
I don't have any other customers request for this change. So if you need it, you can submit a support ticket sending us super admin account of your site. I will be happy to help modifying code to make it works like that for you
Regards,
Tuan
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- Missie
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8 years 8 months ago #67930
by Missie
Replied by Missie on topic Events not allowing registration
Hi Tuan,
Thanks so much for the offer to help. I'll try and work around it for now...I know you are all very busy, and I can manage for a while. I may ask for help on this one later
Thank you for the amazing support!
Thanks so much for the offer to help. I'll try and work around it for now...I know you are all very busy, and I can manage for a while. I may ask for help on this one later
Thank you for the amazing support!
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- Tuan Pham Ngoc
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8 years 8 months ago #67944
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Events not allowing registration
OK Missie. If you need help, please don't hesitate to ask !
Regards,
Tuan
Regards,
Tuan
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- Pablo Grinevich
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8 years 1 week ago #81093
by Pablo Grinevich
Replied by Pablo Grinevich on topic Events not allowing registration
HI!
Is this solved? I have the same issue here.
Thanks in advance.
Is this solved? I have the same issue here.
Thanks in advance.
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- Tuan Pham Ngoc
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8 years 6 days ago #81117
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Events not allowing registration
Hi Pablo
Could you let us know what version of the extension you are using?
Tuan
Could you let us know what version of the extension you are using?
Tuan
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