Can users update their registration?

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8 years 3 months ago #73871 by WebTech Chair
Can users update their registration? was created by WebTech Chair
Can users purchase additional options after they have registered for an event?

For example, a user registers for an event, but doesn't choose to purchase the optional event t-shirt. Later (but before the event registration cutoff), he decides he wants the t-shirt.
Is there a way for him to go back in and add that to his registration? I don't see a way to do that. Would love it if it was possible.

Thanks!

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8 years 3 months ago #73943 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can users update their registration?
Hi Jay

There is a way to setup it. But it requires registrants to have an account on your website to update his registration record.

1. You need to create a menu item to link to Registration History view of Events Booking

2. In case users use offline payment method (he has not paid for the registration yet), he can click on that menu item, see his registration history and update the registration record with the option he wants. However, if the status is Paid (he made payment), he could not changed it because we made payment already, so there is no reason we allow him to change the options (the fee options) he selected and paid for

Tuan

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